Reference

Privacy Policy: What We Keep, How We Guard It

When you open an account at boom138 and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data enters our security system.

Account verification dataPayment transaction recordsDevice and session logs

Explore Lobby Read FAQ

What Information We Collect and Why

boom138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

boom138 collects your name, email, phone number and date of birth when you register. During deposit and withdrawal, we record your payment method (DANA, OVO, GoPay, QRIS or bank transfer), transaction ID, amount and timestamp. We also log your device type, IP address and browser details

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to detect fraud and verify account ownership. Your session activity — which games you open, how long you play, and your betting history — is stored on our servers for audit and compliance. Where local law permits, we may share transaction data with financial regulators and
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anti-money-laundering partners. Depends on local law whether additional personal identifiers are required for withdrawal verification.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET ANSWERS FAST

How to Contact Us About Your Privacy

Your privacy questions matter. Reach out to our support team through the channels below — they're ready to help you understand your rights, request a copy of your data, or ask for corrections to your account details. We aim to respond to every privacy request within seven business days.

Team online

Live Chat

Open the chat widget in the lobby. Our team is online 24/7 to answer privacy questions and help you request your personal data.

Email Support

Send your request to [email protected] with the subject line 'Privacy Request'. Include your account username and the details of your concern.

Account Settings

Log in, go to Settings > Privacy & Data, and use the 'Request My Data' button to download a copy of everything we hold about you.

SECURITY AND RIGHTS

How We Store, Protect and Share Your Data

boom138 encrypts all personal and payment data in transit and at rest using industry-standard SSL and AES-256 protocols. Your login credentials and payment details are never stored in plain text.

Encryption & Storage

Your account, deposit records and betting history are encrypted and stored on secure servers. Payment data tied to DANA, OVO, GoPay and QRIS is isolated from game logs.

Data Retention

We keep your account data while you play. After closure, records stay for seven years to meet financial and anti-fraud rules, then are securely deleted.

Access Controls

Only our support, compliance and security teams can view your personal information. No third party sees your details without legal order or your written consent.

Cookies & Tracking

We use cookies to remember your login, track session performance and detect fraud. You can manage cookie settings in your browser; some features may work differently without them.

Your Data Rights

You can request a full copy of your personal data, ask us to correct errors, or delete non-essential information. Contact support to exercise these rights within 30 days.

Third-Party Sharing

We share deposit and withdrawal data with payment processors and regulators where law requires. Marketing and game data stays with boom138 unless you opt out.

Privacy Policy — Frequently Asked

Real questions about your data, answered clearly by the boom138 team.

When you close your account, we stop using your data for marketing and gameplay. Transaction records stay for seven years for regulatory compliance, then are deleted. You can request account deletion earlier via support; depends on local law and outstanding disputes.

No. Your payment records with DANA, OVO, GoPay or QRIS stay with boom138 and our processors. We never sell or share your account data to other gambling sites, retailers or advertisers without your written permission.

All deposits are encrypted end-to-end. Your payment details never touch our game servers — they go directly to the payment processor. We store only the transaction ID and amount, not your card or wallet credentials.

Yes. Open your browser settings and disable cookies; boom138 will still work, but fraud detection and session memory will be limited. You can also request to stop marketing emails anytime by replying 'unsubscribe' to any message.

Contact support immediately via live chat or email. Change your password right away and enable two-factor authentication in Account Settings. We'll review your login history and verify suspicious activity within 24 hours.

Session and betting data stays on our servers while your account is active. After closure, records are kept for seven years for compliance with anti-money-laundering and tax rules, then securely deleted or anonymized.

We use your play history to improve your lobby experience — like suggesting games you might like. We never sell this data to third parties. Marketing emails go only to you, and you can unsubscribe anytime from any message.

Privacy Policy: What We Keep, How We Guard It

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

How We Store, Protect and Share Your Data

Encryption & Storage

Data Retention

Access Controls

Cookies & Tracking

Your Data Rights

Third-Party Sharing

Privacy Policy — Frequently Asked

01 What happens to my personal data if I close my account?

02 Can boom138 share my deposit history with other websites?

03 How do I know my payment information is safe when I use DANA, OVO, GoPay or QRIS?

04 Can I opt out of cookies and device tracking?

05 What should I do if I think someone has accessed my account without permission?

06 How long do you keep my betting history and session logs?

07 Do you use my data to build a profile or share it with marketing firms?

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